Captain Spins Review
So, it’s been a while since you browsed through a novel casino website and enjoyed the exhilarating rush of being a new player? Well, perhaps, it’s time to check out Captain Spins Casino.
In its 4-years of existence, the casino has marked an incredible name for itself in the market. Their services are impeccable, especially for the Canadian bettors. With their exciting welcome bonus and an immensely long list of games, you’ll love every second of being here!
If you need some convincing, read along as we offer an extensive Captain Spins Casino review
and then make your call!
Captain Spins: Real Money Online Casino
Conceived in 2019, the Captain Spins Casino is committed to offering you an unforgettable gaming experience. In fact, the generous Captain Spins offers a lobby full of 3,000 amazing games, a red-carpet VIP programme, and enticing promotions – one that you cannot look away from!
Here, you’ll find some of the world’s most excellent gaming providers like Microgaming, Play N’Go, NetEnt, QuickSpin, Wazdan, etc.
What’s more, the casino holds the safety and privacy of its customers at the supreme. It’s regulated and licensed under the Malta Gaming Authority and the Gambling Commission of Great Britain.
Moreover, its easy-to-surf layout and top-notch customer service add to the overall charm!
| Website | www.captainspins.com |
| Active Since | 2019 |
| License | Malta Gaming Authority and British Gambling Commission |
| Customer Support | Support e-mail and live chat |
Signing Up with Captain Spins
Some casino websites can be overly complicated, and the sign-up in itself is so tedious that it might kill your mood. Well, not here at Captain Spins!
Captain Spins login and sign-up is quite a simple and straightforward process, divided into three steps. Let’s take a look!
Hop onto the casino website, and you will spot a glowing red ‘Sign Up’ button on the top right. Tap on it.
- Fill in the basic details like your name, gender, date of birth, country, territory, and residential address. Once you fill out the form on Step 1, tap on ‘Continue.’
Another page will open up, aka Step 2.
- You must fill in your valid e-mail ID and phone number. You can choose whichever mode of communication you prefer. Once done, tap on the ‘Continue’ button.
- Create your account by putting down the choice of username, password and currency you prefer. Do read the terms and conditions along with the privacy notice and funds policy before you sign up. Once done, tap on the ‘Sign Up’ button, and that’s it!
- You’re now a part of an amusing casino mission, have fun!
- Bonus: the sign-up page also allows you to choose any other language if you desire.
Captain Spins Welcome Offer.
If you were to decide whether a casino website is good or not, perhaps just glance at their welcome offer!
Once the first Captain Spins Casino login is done, you will receive a huge welcome offer that you will absolutely love.
At Captain Spins Casino, every new user is welcomed with a bonus of up to C$1,200. Additionally, there are also 260 Captain Spins free spins! Exciting, right?
Let’s see how you can claim this rousing welcome bonus!
How to Claim the Welcome Offer
The Captain Spins free spins and welcome offer is not without a small deposit first. To claim the bonus, every new player has to make a minimum deposit of C$10. The max bonus bet is capped at C$5.
The bonus spreads across the first four deposits like this:
| Deposit | Max bonus |
|---|---|
| 1st | 100% up to C$300 and 50 bonus spins |
| 2nd | 100% up to C$300 and 60 bonus spins |
| 3rd | 100% up to C$300 and 70 bonus spins |
| 4th | 100% up to C$300 and 80 bonus spins |
Additionally, you must keep in mind that the free spins are only available for the slot game of Book of Dead.
Terms and Conditions of the Welcome Bonus
Now you know about the exciting welcome offer and how to claim it. The following substantial question is: is the bonus bound by some terms and conditions? Well, yes. There are some terms and conditions that you must fulfil to avail of the welcome bonus.
Let’s take a look!
- The offer is only available to the new players on Captain Spins casino.
- You can only avail the bonus when you pay C$10 in your first deposit.
- Bonus spins are only available on the game of Book of Dead.
- The cost of every spin is capped at C$0.10.
- The welcome bonus is not applicable with any other promotion in tow.
- The winnings from the free spins are capped at the number of spins awarded to you. For example, if you get 50 free spins, the maximum winnings are capped at C$50.
- The wagering requirement for the bonus money is stipulated at 35x. if you don’t wager the bonus money, you cannot withdraw any funds.
- The maximum bet amount is capped at C$5.
- Any deposit made with Neteller or Skrill is not eligible to receive a welcome bonus
- You must claim bonus funds within 30 days, and you should play the free spins within 10 days.
- Any other standard terms and conditions related to promotions will apply.
Captain Spins Promotions
Besides the welcome bonus, Captain Spins Casino also offers many promotional deals that you can benefit from! Here’s what the casino offers from time to time:
1. Casino Bonuses
Captain Spins understands that your gambling journey can become even more enjoyable if sprinkled with the right bonuses. So, it offers thrilling bonuses regularly, which apply to several different games.
2. No Deposit Bonuses
The casino occasionally offers a no-deposit bonus to its players. While there is no deposit to be made for the same, there is always a wagering requirement to fulfil.
3. Spins Spotlight
Captain Spins Casino celebrates slot games like no other. From the most immersive, modern slots games to the 3-reel varieties, you will find a slot that suits your need. When the Captain feels kind or the new games are released, the casino offers its loyal players several bonus spins on the slot games.
The casino offers Spins Spotlight every few days. As of 7th June, the casino offered this spins spotlight bonus on the game of Tale of Kyubiko. A minimum deposit of C$20 is required, and a maximum of 100 bonus spins are offered.
4. Additional Offers
The casino also has an extensive list of offers like reloads, match bonuses, double deals, mission rewards (cashback), Pick your kit (free spins or match bonus), and daily promotions!
You can check out the daily promotional schedule, and every day, the casino offers something new, so be sure to leverage it completely!
Captain Spins VIP Program
Captain Spins values all of its players – new and old. So, it offers a chance for every new player to work their way up on the ladder of the exclusive VIP club. The program is divided into four tiers, and each tier receives a lot of different and energizing offers.
Let’s take a look:
| Categories | Silver | Gold | Elite Platinum | Elite Black |
|---|---|---|---|---|
| Status access | By achievement | By achievement | By achievement | By invitation |
| VIP host | VIP support – junior host | VIP team – player development team | Specialized VIP team – executive hosts | Dedicated VIP Host |
| Welcome gift | C$100 | C$250 | C$500 | C$1,000 |
| Monthly reward | C$50 | C$100 | C$200 | C$500 |
| Monthly cashback | 2.5% cashback | 5% cashback | 10% cashback | 15% cashback |
| Weekly bonus | 1 x 75% deposit | 1 x 100% deposit | 2 x 100% deposit | 3 x 100% deposit |
| Personalised offers and gifts | – | – | Yes | Yes |
| Exclusive events, promotions, and invitations | – | – | – | Yes |
| Private events of preference | – | – | – | Yes |
The VIP program is not free of specific terms and conditions, either. So, keep this in mind:
- Getting a VIP membership is only through invitation, and succeeding on the ladder once within the program, is solely in the hands of Captain Spin.
- You are reviewed and ranked based on your playing history and experience at the casino.
- If you are an existing VIP at any other online casino website, connect with the VIP team at Captain Casino. If the Captain’s criteria are met, you may get bumped to VIP status.
- The welcome bonus for every tier will get credited on the first of the following month.
- To turn bonus funds into cash, the minimum wagering requirement is 35x. This is applicable for monthly welcome gifts, monthly rewards, and weekly bonuses.
- If the bonus remains unused for 30 days, it will get forfeited. This is applicable to welcome gifts, weekly bonuses, and monthly rewards.
- The cashback reward is credited on the 15th of every month. The cashback will get credited on the next working day if the date falls on the weekend.
Captain Spins Games
The welcome bonus and VIP reward can only take any casino so far. In the end, it’s the games that a player comes to a casino for!
Captain Spin Casino has a magnificent set of games, well bifurcated into different categories.
You can effortlessly swift through the 3,000 games on the website by choosing any of the following game categories:
- Popular
- Favourites
- New games
- Slots
- Live casino
- Drops and wins
- Table games
- Instant wins
- Jackpots
Additionally, you can also search for a game by their specific game provider.
Let’s look at some of the famous Captain Spins games that you can try your hand at!
1. Slot Games
Captain Spins Casino has a tremendous collection of slot games. Some of its impressive offerings include:
- Legacy of Dead
- Immortal Romance
- Tome of Madness
- Starburst
- Agent Jane Blonde Returns
- Primal MegaWays
2. Table Games
Captain Spins’ primary focus lies on the ultimate slot games. It has around 50 classic table games, with high-quality variations in each. So, you won’t ever have a moment of boredom! Here are some of the popular titles that you will find in the casino:
- Roulette
- Punto Banco
- Classic Blackjack GoldSeries
- French Roulette
- Casino Hold ’em Poker
3. Live Dealer Games
Do you like the thrill of being surrounded by a dealer in a live casino environment? Then the live dealer games at Captain Spins Casino are right up in your alley! There is an entire dedicated lobby with live games provided by Evolution Gaming. You can play the following prime live games there:
- Lightning Roulette
- Dream Catcher
- Live Blackjack
- Super Sic Bo
- Live Baccarat Squeeze
Check Out This Great Video Tutorial On Casino Games From Captain Spins
Deposits & Withdrawals
Besides the fantastic set of games, gripping promotional offers, and the powerful VIP program, the casino also focuses on a smooth payment system with super fast withdrawals. It offers a plethora of both deposits and withdrawal options.
So, you can put all your concerns to rest because, at Captain Spins, there are only the most secure, safest, and fastest banking methods at play. The casino has it all, from the traditional banking system and the primary cards like Visa and MasterCard to online payment getaways like Neteller and Skrill!
1. Credit and Debit Cards
This is one of the most popular methods of both depositing in and withdrawing from the bank. Quick, convenient, and immensely secure – payments from Mastercard, Visa, and Maestro offer all that.
The deposit is almost instantaneous, and you can also cash out your winnings on the same card you deposited. The withdrawal may take up to 48 hours.
2. Prepaid Cards
If the credit card route does not suit you, choose other ways. How about getting a prepaid debit card? You can purchase one from the store, made especially for the likes of online casino experience, and load it with money. Use them like a debit card until your funds run out.
You can use Paysafecard, Mastercard vanilla pre-paid, or Visa for the same. Please note that you cannot cash out your winnings with a prepaid card.
3. E-Wallets
If cards are simply not your thing, don’t worry! E-wallets are a common way to turn in your deposit and withdraw your winnings from an online casino. It’s quick, safe, and trusted. You can use Neteller, Interac e-Transfer with Gigadat, and Skrill for the same.
Register your e-wallet, link it to your credit card or bank account, and you’re done! What’s exciting is that the e-wallets withdrawal only takes 24 hours or less.
4. Bank Transfer
Not a fan of either the cards or the online system? You can choose the good old traditional bank transfer or wire transfer. Captain Spins has EPS, Sofort, and Trustly to help transfer funds online. Or, you can directly go to your bank with the necessary banking information and set up a transfer.
Bank transfer charges a bit of a fee for every transfer you make. Additionally, the withdrawal takes 3-5 business days, as well.
Captain Spins Mobile
While there is no dedicated app for the Captain Spins Casino, the casino is perfectly compatible with different devices. You can run the platform on your tablet, mobile phone, and desktop.
The website runs quite smoothly on both Android and iOS. So, if you have a cell phone with a decent internet connection and a good browser, you can surf the casino on the go!
Whether you are on the move or have idle hours on your hand without access to your laptop, you can just whip your phone out. Why should entertainment not be under your fingertips?
Customer Support
At the end of the day, if the games go faulty or the payment does not go through, it may lead to frustration. No player wants to be stuck on a website, confused, not knowing what to do. Well, Captain Spins Casino is aware of such hurdles.
Hence, it has taken precautions and efforts to provide a conducive playing environment. If you witness or encounter any trouble, you can reach out to customer support without any hesitation.
The platform has employed one of the smoothest and quickest live chats, available 24/7. The operators are sure to reply to you with certain promptness.
If the live chat does not help or you want a more formal mode of communication, you can contact them through a support e-mail. Write a mail to [email protected]. You will receive a response within 72 hours, at best!
There is no telephone option available and no dedicated FAQ to solve common errors. The live chat and e-mail should be enough for your rescue, though!
Responsible Gaming
A good casino offers alluring games and sucks you into its entertaining world immediately. But an excellent casino promotes and ensures responsible gaming for all of its players.
If gambling becomes a lifestyle problem at any point, the casino has implemented several tools and policies for your help!
To help prevent compulsive gambling problem, here are some options that Captain Spins offer:
1. Self-Imposed Player Limit
If you need help managing your funds, you can evoke the self-imposed player limits. The casino allows you to set daily, weekly or monthly limits on your deposit account. These limits last for:
- Daily limit: 24 hours
- Weekly limit: 7 days
- Monthly limit: 28 days
If you want to increase the deposit limit or remove it altogether, it will only come into effect after 24 hours. Once the 24 hours are over, you will receive a confirmation e-mail that you must acknowledge.
If you want to decrease the deposit limit, it will apply instantly.
Besides the deposit limit, there is also a reality check feature that helps you keep track of the time you spend gambling. It also gives an overall view of your net winnings in every session. Simply put a time reminder or even impose a session limit if you would like. So once your selected duration is over, you will get logged out of your account.
2. Time-Out
Want a quick getaway from the casino website? You can take a break and temporarily block yourself from the Captain Spins Casino. This time out can last for 24 hours and last up to 6 weeks.
This tool will immediately suspend your account, and you can then only log in when the chosen duration is over. If you wish to undo this time-out request, it will only come into effect after 24 hours.
During the time out, all your advance wagers and balance will stay. Winnings, if any, will get credited to your account, but you can only access it post the cool-off period.
3. Closing the Account
If the simple session limit or time-out is not helping, you can consider closing your account. Just get in contact with customer support, and they will do the needful. This account can get reopened later, if you would like, though.
4. Accessing History
Often, seeing your spending patterns help in changing ways. So, you can access past transactions, both deposits and withdrawals. It will help you reflect on your gambling activity proactively.
5. Self-Exclusion
This is one of the more permanent options. If your gambling goes awry and out of control, the casino can help you exclude yourself from your account for a specific period or even indefinitely. You will also not be allowed to open any new account. Once the self-determined period is over, you can reopen your account.
If you undo the self-exclusion option, an internal review will take place. Post that, your account may either continue being closed or get reinstated within 24 hours. If your account is closed indefinitely, reopening it will take 7 days.
Besides these tools from the Captain Spins Casino, you must take some responsible steps yourself. Ask yourself questions to determine your dependency on gambling. Recognize the problem and put necessary control limits.
If nothing helps, reach out to professional organizations like GamBlock, Gambling Therapy, and Gamcare. They will offer you help and guidance.
The Final Verdict
So, after this Captain Spins Casino review, we can deduce that the casino is a must-try! It has got an easy-to-navigate layout, the gaming library will keep you busy for a long, and the promotions will have you coming back for more.
From the easy Captain Spins login to the helpful customer support and everything in between – Captain Spins casino is a delight.
If you don’t experience the thrill of being in the Captain Spins, you are missing out!
Captain Spins FAQ
- What are the RTP percentages of some popular games at Captain Spins?
-
Return to Player (RTP) percentage refers to the chances of wagered money getting paid back to the player over time, depending on the winning percentage and turnover. Here’s a list of some Return to Player (RTP) percentages for some of the games at the casino:
- 5 Lion Megaways: 5%
- Big Bass Bonanza: 76%
- 9 Lions: 59%
- African Quest: 52%
- Ave Caesar: 96%
- Live Roulette: 30%
- Live Baccarat: 94%
- Fortune Freespins: 95%
- 1 2 3 Boom: 96.44%
- Book of Dead: 21%
- Is Captain Spins Casino legitimate?
-
The casino was launched back in 2019 and has risen ranks quickly over the past 4 years. The online casino is licensed under Malta Gaming Authority and UK Gambling Commission and has a decent payout percentage of 97.85%. Overall, its payout also takes only 1-2 days. The casino is very legitimate and a must-try for all gambling enthusiasts!
- What if I don’t receive my winnings at Captain Spins?
-
If you can’t cash out your winnings, the first thing to do is keep your cool. Then make sure you have sent the casino all the clear copies of any necessary paperwork. Also, if you run multiple accounts of Captain Spins, that might cause an issue. Additionally, make sure you have not used another person’s card for deposit and withdrawal. If any of the concerns mentioned above do not match yours, you can drop a complaint, and the Malta Gaming Authority will look into the same.
- Is there any loyalty reward at Captain Spins Casino?
-
Yes! The casino rewards its loyal customers very generously. You can quickly step up on the Captain Spins loyalty ranking by playing through a plethora of table games, slots, and live dealer games. The casino offers 5 tiers of loyalty status:
- New recruit
- Amateur status
- Pro status
- Extreme status
- Legend status
- How can you register for the loyalty program?
-
Signing up for the loyalty program at the casino is quite simple. The moment you register your account and make the first deposit, you earn loyalty points for the same. The more you play and wager, the faster you will move up the loyalty program ladder!
