What do to if you’ve forgotten your login credentials?

You can retrieve your account by following a series of simple steps:

  • Step 1: Click on ‘forgot my password’
  • Step 2: Enter your registered mobile number
  • Step 3: Enter the confirmation code sent on your phone to retrieve your account

Can you play in your local currency?

As per your current location, Wildz casino lets you play with the following currencies:

  • Euros
  • Norwegian Krone
  • Canadian Dollars
  • Indian Rupees
  • Japanese Yen
  • New Zealand Dollars
  • US Dollars

How can you earn cashback?

There are two ways of earning cashback at Wildz Casino. If you’re a Loyalty+ member, you stand a chance of winning cashback every week. If you’re not a member, you should keep an eye on the Cashback Chips in ‘My Rewards’ on occasions.

How long do deposits take to process?

Irrespective of what deposit method you use, your deposits should be reflected in your Wildz account instantly. However, withdrawals may take longer to process depending upon your withdrawal method.

Which game developers does Wildz Casino feature?

These are some of the studio titles you can see in the games collection of Wildz: 1×2 Gaming, 2By2, Ainsworth Games, Alchemy Gaming, All41 Studios, BF Games, Big Time Gaming, Crazy Tooth Studio, Dice Lab, Dreamtech Gaming, Evolution, Fantasma Games, Felt Gaming, Fortune Factory, Foxium, Gamomat, GIVME, Golden Hero, Hacksaw Gaming, Inspired, Iron Dog Studios, iSoftBet, JFTW, Lightning Box, NetEnt, NoLimit City, Oryx, Pariplay, Peter & Sons, Plank Gaming, Pragmatic Play, Push Gaming, Red Rake Gaming, Red Tiger Gaming, Relax Gaming, SG Digital, Slingshot Studios, Stakelogic, Sthlm Studios, Stormcraft Studios, Swintt, Synot, ThunderKick, Yggdrasil and more… 

Is there any limit to help you manage your account activity?

You can choose multiple optional limits by going to your account settings.

Here are the different limits available:

Deposit Limit: Set a limit to control the deposit amount in your Wildz account.

Wagering Limit: It helps you in placing a limit on how much you can wager at Wildz.

Net Loss Limit:  This limit will help you control the amount of money you can lose in a certain time frame.

Timeout: This will forbid you from accessing your account for a particular time period. Hence, preventing you from gambling and helping you take time off.

Where to search for a particular game?

Located in the main casino game lobby, the query function allows you to search for an individual game title at Wildz. You can narrow your search to a particular provider or game category.

For example, type ‘Live Casino’ into the search bar to explore our exciting line-up of real casino games streamed live for an immersive experience. Entering ‘jackpot’ will return the selection of games that offer some mouth-watering top prizes. Or, if you want to browse all games by NoLimit City, simply go ahead and enter their name into the search bar.

Click the ‘All Games’ option to see a broader view of the games on offer. It sorts the entire Wildz game library alphabetically by game developer, making it easier to browse and compare games you like the look of.

What to do if your deposits haven’t been credited into your account?

Funds normally arrive in your account seconds after depositing at Wildz. If, on the rare occasion, your balance hasn’t been updated, you can get in touch with their always available Customer Support team. Issues around deposit hold-ups are often related to individual payment providers, but in any case, they try their best for an effective resolution.

Can you deposit in to someone else’s account?

In accordance with Wildz terms and conditions, this practice is strictly not permitted. Payments made to and from all payment types must match the name on your Wildz account. If you attempt to perform a transaction using a payment method linked to a third-party, your account may be suspended while the incident is investigated. Please refrain from any such activities.